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Imaging Sales Engineer

Seoul, South Korea

Brief Summary:

Imaging Sales Engineer is responsible for providing customers through knowledge of Imaging lens and Machine Vision technical concepts, industry trends, and Edmund Optics’ product capabilities. These engineers act as part of a team to grow business by assisting customers in a variety of industries using Imaging lenses (e.g. display, manufacturing, semiconductor, logistics etc.) with their requirements.

Responsibilities:

  • Develop and Manage key accounts
  • Provide sales support for key accounts.
  • Assist customers promptly and professionally via phone, chat, and email.
  • Understand customers’ needs and make appropriate recommendations based on their application.
  • Log and track customer interactions using Microsoft Dynamics CRM.
  • Communicate customer requests and industry trends to Imaging BU to help Edmund Optics to better service the market.
  • Collaborate with other departments within Edmund Optics to acquire new skills and knowledge.
  • Represent the company at trade shows, technical conferences, and off-site trainings.
  • Able to travel and visit customers.

Requirements:

  • Basic knowledge and technical attitude in Machine Vision or a related field
  • Basic customer service skills and phone etiquette
  • Professional demeanor
  • Proficient in active listening and effective communication
  • Capable of critical thinking, deductive reasoning, and problem solving
  • Ability to review, edit, and draft technical documents such as spec sheets, application notes, etc.
  • Ability to work independently and as part of a team
  • Capable of multi-tasking and tolerating a high level of stress
  • Capable of keeping track of numerous ongoing customer conversations
  • Requires minimal supervision and direction
  • Able to travel and visit customers.

Education/Experience:

  • Diploma or Bachelor’s degree in Engineering, Physics, or related field.
  • Preferably 4 to 8 years of work experience in Imaging & Machine Vision industries

Contact Information

Human Resources Team

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