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Order & Customer Services

You can reach us below for inquiries including: sending orders, order queries, prices and quotes, product availability, shipment tracking, invoice requests, return requests, account questions, or any other general question.

Service Hours: Monday - Friday, 09:00 - 18:00 CET

Product & Application Support

Have a question on a product or want to chat to one of our experts about your application? Our engineers are available to support you with choosing products, recommendations, finding specifications, application/system help, and much more!

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Service Hours: Monday - Friday, 09:00 - 18:00 CET

E-Mail Us

Standard/catalogue product support and/or application assistance: Select this option for: help with choosing products, recommendations, finding specifications, application/system help and other similar requests.
[email protected]

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Export-Controlled/Dual Use/Military/Defense: For inquiries including any information on a project or product that: is subject to EAR (Export Administration Regulations), contains any information requiring an export license or export authorisation, is for Dual Use (an item with civil applications as well as military or weapons of mass destruction-related applications). Please note: inquiries of this nature will be sent to a team based in the UK.

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EU Flag  Custom product requests from the EU: Please select this contact option if you are located in one of the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. Please note, you will be asked to complete an EUS (End User Statement) in relation to this inquiry in accordance to compliance regulations.

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Custom product requests outside of the EU: Please select this contact option if you are located in The EMEA but NOT in one of the countries of the European Union. Please note, you will be asked to complete an EUS (End User Statement) in relation to this inquiry in accordance to compliance regulations.

[email protected]

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Edmund Optics Ltd.

Unit 1, Opus Avenue, Nether Poppleton
York, YO26 6BL, United Kingdom
 

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