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I have two Basler Scout GigE cameras but I cannot use them simultaneously. When connected to a computer, either via two network cards or a single network card and a switch, they can be opened but cannot acquire images. What is causing the problem?

There are probably two issues at play that are cause the problem. First, make sure there is enough bandwidth for the amount of data to transfer. If this is insufficient, then the cameras won’t be able to acquire and transfer their data over the network. Second, it is known that GigE Cameras do not work the same with all network cards; it is best to use the recommended one though the manual does not require it.

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